Our response to any inquiry you may have

Need assistance with your order or seeking advice on a particular wine? Our dedicated Customer Support Team and sommeliers are available to assist you. Don't hesitate to reach out to us for help. Contact us now!

 
 
 
E-mail
Online Chat
  Phone
If you have any questions regarding your order, kindly complete the form below or reach out via email at help@vino.com.
Our Customer Support Team is committed to promptly and effectively responding to your inquiries.
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Online Chat
  Phone
Our online chat support team is ready to assist you from 9 am to 6 pm (CET).
E-mail
Online Chat
  Phone
Feel free to reach out to us by dialing any of the following numbers:
Country Phone number
Italy +39 055 53 59 755
Austria +39 055 53 59 755
Belgium +32 2 899 74 94
Denmark +45 78 15 24 81
Finland +46 8 502 822 90
France +33 1 87 21 11 50
Germany +39 055 53 59 755
Monaco +33 1 87 21 11 50
Netherlands +31 481 239 002
United Kingdom +44 20 3885 5222
Spain +39 055 53 59 755
Sweden +46 8 502 822 90
Switzerland +39 055 53 59 755

Helpdesk service provided from Italy by Vino.com (3ND Srl) - Via del Tiratoio n. 1 - 50124 - Firenze (FI). National numbering plan basic rate. Calling rates change according to telephone provider. Our Customer Support is available from 9 am to 6 pm (CET) from Monday to Friday excl. holidays.

Our contact details

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